At Chloe Spaces, we aim to provide a seamless shopping experience, including reliable and timely delivery of your orders. This Shipping Policy explains how we handle the shipping process, including shipping options, delivery times, and associated costs.

1. Shipping Locations

• We ship to all locations.

2. Shipping Options and Costs

• Standard Shipping: Estimated delivery time is [5–7 business days].
• Expedited Shipping: Estimated delivery time is [2–3 business days]. Additional charges apply.
• International Shipping: Delivery times and costs vary based on the destination and selected shipping method.

Shipping costs are calculated at checkout based on the destination, package weight, and shipping method selected.

3. Order Processing Time

• Orders are processed within [1–3 business days] after payment is confirmed.
• Processing times may vary during peak seasons or for custom or special orders.

4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with tracking information.
• Use the provided tracking number to monitor your shipment’s progress on the carrier’s website.

5. Delivery Timeframes

• Delivery times depend on the shipping option selected and the destination.
• Delays may occur due to factors beyond our control, such as weather, customs clearance, or carrier issues.

6. Customs and Duties (For International Orders)

• International orders may be subject to customs duties, taxes, or fees imposed by the destination country.
• These charges are the responsibility of the recipient and are not included in the shipping costs.

7. Undeliverable Packages

• If a package is returned to us due to an incorrect address, failure to pick up, or refusal to pay customs duties, we will contact you to arrange redelivery. Additional shipping charges may apply.

8. Lost or Damaged Shipments

• If your order is lost or arrives damaged, contact us immediately.
• Provide your order number and photos of the damaged package (if applicable).
• We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

9. Changes to Shipping Details

• If you need to update your shipping address or other details, please contact us promptly before the order is shipped.